What do I do if I want to cancel my order?

You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you placed your order. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. To cancel your contract you must notify us in writing. Either to contact@jane-carr.com quoting your name and order reference. Or by post to: JANE CARR, P.O. Box 51730, London, NW1 8ZT, England.

If your goods have been dispatched by us before you cancel your order, you will be liable for the postage charges incurred in sending and returning your order.